Machine-generated text creation is a relief for copywriters and content managers in e-commerce. Anyone involved in writing texts benefits from it. There are two key technologies: generative AI and rule-based data-to-text systems. Most have already had their first experiences with generative AI, most notably GPT. But how do these two technologies differ in terms of […]
The Case
The Challenge
Their goals:
- Improvement of online purchase recommendations through personalized product descriptions.
- Simplify the precise, correct description of the similar products.
- Maximally reduce effort for creation, maintenance, updating of product descriptions.
The Solution
Content automation
They can provide structured data for their products. This allows them to create, optimize and update clear, precise product descriptions for all their tools using AX. Thus, the content is precise, always up to date and responds better to customer questions - also a strong plus point for search engines. The time savings for the team are enormous, and finally it is a joy to put products online.Content personalization and measurement
With the personalized commerce extension in AX, they can address each visitor individually depending on their interest and measure the interaction and the success of the texts. This allows the store to respond to customers more individually and provide better advice online.Integration into their system
They are working on a fully automated workflow to Shopware to resolve the manual effort of data import and export.