How Metav Achieved 57% More Conversions Through Personalized Product Descriptions

Personalized content

57% higher conversion and 29% higher engagement rate through tailored product descriptions.

Unique product descriptions

Precise, unique description of similar products. Text adjustments can be done by the touch of a button, which results in always up-to-date content and fun in the team.


Time savings of 85% when publishing new products through an automated workflow.

Metav company logo

Metav Werkzeuge

Metav Werkzeuge GmbH distributes highly technical tools and has more than 25,000 items from metrology, microscopy or cutting technology in its range.

The Case

Stephan Bayer, CEO of the company, invests a lot of energy in the strategy of making a difference in the online market for his customers and thereby compete against the big e-commerce giants like Amazon, eBay and Co. More than 25,000 items in Metav's online store require precise product descriptions for this to happen. This enables Metav customers to make better purchasing decisions. And Metav goes one step further - personalization in the texts enables the online retailer to provide even more specific and individual advice and improves conversion in the store by up to 57%.

The Challenge

As for many online retailers, it is a major challenge for Metav to present the products in the store in an appealing way and to support the purchase decision with an appropriate product description. Stephan Bayer considers describing the highly technical, very similar products with their fine differences to be a significant advantage, but at the same time this was a task that could not be adequately managed with his team of 4. In addition, Metav's CEO is always looking for ways to make his team's and customers' lives easier through technology

Their goals:

  • Improvement of online purchase recommendations through personalized product descriptions.
  • Simplify the precise, correct description of the similar products.
  • Maximally reduce effort for creation, maintenance, updating of product descriptions.

The Solution

Metav's managing director, Stephan Bayer, was looking for technologies that make the writing work for the product manageable, less time-consuming and optimizable. The company therefore uses AX Semantics to automate product descriptions. In addition Metav uses AX Semantics Personalized Commerce for the personalization of product descriptions. With the tracking tool "Metrics" integrated there, it can measure how users interact with the text and how the conversion performs.
  1. Content automation

    They can provide structured data for their products. This allows them to create, optimize and update clear, precise product descriptions for all their tools using AX. Thus, the content is precise, always up to date and responds better to customer questions - also a strong plus point for search engines. The time savings for the team are enormous, and finally it is a joy to put products online.
  2. Content personalization and measurement

    With the personalized commerce extension in AX, they can address each visitor individually depending on their interest and measure the interaction and the success of the texts. This allows the store to respond to customers more individually and provide better advice online.
  3. Integration into their system

    They are working on a fully automated workflow to Shopware to resolve the manual effort of data import and export.
Metav Product description Measuring Jaw
Automated product description with personalized introduction in the Metav Shop

The Results

Metav Werkzeuge GmbH feels measurable effects from the automation and personalization of the texts. The personalization resulted in an immense increase in conversion and a significantly stronger interaction of the visitors with the texts. The effort for the optimization and the creation of the product texts is massively reduced. In addition, the team enjoys working with product descriptions much more.

Higher conversion and engagement rate

The online store records a 29% higher engagement rate and a conversion increase (shopping cart entries) of 57% 1 month after the implementation of personalized texts.

Faster time to market

Metav was able to put almost 2,000 very similar products online with unique product descriptions within 14 working hours. Compared to manual processes, an approximate time saving of 85%.

Content update and optimization

Metav was able to update texts and upload 6,600 items within 10 minutes.
Metav company logo

Metav Werkzeuge

Metav Werkzeuge GmbH distributes highly technical tools and has more than 25,000 items from metrology, microscopy or cutting technology in its range.

Do you want to learn more?

Contact us and book a suitable appointment with one of our experts.
Get started

How To Automate Product Descriptions In E-Commerce

Whitepaper about the topic: Automation of product texts in e-commerce
Free Whitepaper Download
Stephan Bayer Picture

How AX Semantics works

Read more in our Blog

Deep Dive: Which AI Model Works Best For Product Copy?

Machine-generated text creation is a relief for copywriters and content managers in e-commerce. Anyone involved in writing texts benefits from it. There are two key technologies: generative AI and rule-based data-to-text systems. Most have already had their first experiences with generative AI, most notably GPT. But how do these two technologies differ in terms of […]

Read More -->

5 creative ways to update the copy for your products that you can finally implement in an automated way

Product copy is never really 'finished' as long as the corresponding product is still in the range - at least if the quality of the product descriptions is important to you. The timeliness of product copy is a key determinant of its relevance. A smart updating strategy creates a significant competitive advantageWith a comprehensive update […]

Read More -->

Google Changes Rich Search Results for How-tos and FAQs

Last updated: August 2023 As the largest search engine and most important source of traffic, Google's policies are a very relevant part of the daily discussion for marketers and SEOs. With Google manager John Mueller's statement on "AI-generated content" and its impact on websites, the question of whether automatically generated content will be penalized by […]

Read More -->
envelopephone-handsetmap-marker linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram